I have just returned from Ohio visiting my parents home and having a check up at the Cleveland Clinic. While I was there I got to visit my "happy place" otherwise known as Pat Catan's. Yes Its an Arts and Crafts Store but there is oh so much more packed into those 4 walls. Why, you might ask, am I writing about a store now and why a store so far from home. Simply because they are a fantastic chain with excellent prices and staff. Such attention to customers needs ought to be highlighted because its rare.
Every 6 months or so I make a trip to the Cleveland Clinic. I get to stay with my amazing parents. One of the highlights of my trips to the Cleveland area is a visit to Pat Catan's http://www.patcatans.com/. While they do not have a location near me in New York, Pat Catan's I do visit the store in Strongsville, Ohio. Of course I love the yarn selection one WHOLE WALL is filled with yarn. Its a huge wall. They carry all my favorite brands of yarn: http://www.patcatans.com/craft-products-brands/yarn-fabric-crafts
Plus a few brands I can't find anyplace else BUT but Pat Catan's.
However, if I were to list ALL the items of interest at Pat Catan's I'd be here all day long and so would you. This visit my daughter picked up some beads for a new style of bracelet she wishes to try, my son looked over the wood working, carving, and wood burning tools. I purchased yarn, bought silk flowers, purchased a couple of gifts and a decorative clay pot for my front porch, and bought the tulle and a headband to make a baby headband dress. Hopefully my dress would be as cute as the example in the store.
Here is the link to the store in Strongsville, Ohio where I buy all my yarn and craft items: http://www.patcatans.com/craft-store-locations/strongsville-oh. There are 28 stores in total here is the link to the store locations. If you are lucky you'll have a Pat Catan's near you! http://www.patcatans.com/craft-store-locations (the 9th wonder of the world LOL!)
The human equation is what I think most of my readers would be interested in because we all appreciate good customer service and community relations. Every single time I have been to the Pat Catan's store in Strongsville I meet with the SAME staff members. They clearly build loyalty among their personnel. I have come in to the store with my parents. The staff know them by name and say "Is this your daughter?" My parents answer in the affirmative. They very kindly ask "How are you feeling?" They remember that I am there for a check up. That is the FANTASTIC service I get every single time I go! I've never been ignored at a register. The manager of the store knows my parents by name. Last time I was there he was actually buffing the floors! Its a really great family atmosphere.
Here is what I purchased my last visit. (wish I had room for more LOL) First picture, a bag of mill ends, and yarn to make a baby blanket.
**Opinions expressed on blogs about which I write are the opinion of the blog authors and DO NOT necessarily reflect my own opinion.